What We Do

Community Retention Unit (CRU)

The Heartland Center for Behavioral Change Community Retention Unit (CRU) is a 110 bed facility serving the Kansas City Police Department and Municipal Court to house justice involved individuals.


Detainees awaiting court will have shorter stays than those individuals sentenced by the Municipal Court.  The CRU is open 24 hours a day, 7 days a week including weekends and holidays. 


Detainees will not have access to their personal belongings until they are released by the Court from the facility. CRU staff will not have access to inmate property until discharge from the facility. 


Detainees sentenced by the Court to receive services will continue to receive services during their time at Heartland Center for Behavioral Change. 


Detainees will have access to a list of resource agencies upon their release to assist them with other needs.

On site visitation is not allowed.  

Contact may be made with family members by email, text and phone by visiting: www.inmatecanteen.com.

Money may be placed in a detainee's account through:  www.inmatecanteen.com

CRU Administrative Office Hours:

Monday through Friday 8:00 am to 5:00 pm.

(816) 214-9114.